What is a Cooperative?

A Cooperative is a non-profit form of business.  Unlike other businesses, a Cooperative is owned by the people who use it , its members.  A Cooperative operates for the benefit of its members, not for a small group of investors or a single owner. As a member of Palo Cooperative Telephone Association, you share in the profits made by the Telephone Company in the form of capital credits. Each year that the Palo Cooperative Telephone Association has an operating margin, the operating margin is allocated to each member based on the amount of business the member did with the Cooperative. When the Board of Directors determines that the financial needs of the Cooperative have been met, they approve distributions of Capital Credits based on the previous allocations for each member. With a Cooperative our employees strive to go the extra mile for each member. Our friendly and knowledgeable staff care about each member’s needs and care about the services we provide. We know that we are in business because of our members and we are here to serve you!